Farida Contractor oversees the information technology (IT) and software development team. Her responsibilities include developing web-based/smartphone tools and insuring compliance with confidentially acts. Farida has more than 25 years of experience leading and implementing a multitude of large IT and software development projects. She was a member of the development team at Winfax that created the first digital fax software. Farida also worked in Deloitte and Touche’s IT division and as Chief Technology Officer of Health Factors Inc. Her leadership skills and commitment to service excellence are an invaluable resource in helping to increase the efficiency and effectiveness of the client-mentor relationship.